By BILL ARCHER
Bluefield Daily Telegraph
Increasing demand for the services that DISH Network Corp., provides for its customers has prompted the company to hire an additional 90 customer services representatives to its Bluefield call center located on the Coal Heritage Road/U.S. Route 52 in Bluewell.
“We have seen a strong demand for our DVR systems,” Aaron Johnson, media contact for DISH said. “Many people have seen our ‘Boston guy’ commercials concerning our Hopper system that enables television viewers to move from one room to another to watch a television program.
“In West Virginia, that might mean watching a Mountaineer game in one room, then moving to another room, like the basement, and picking it up at the point in the game where you left the other room,” Johnson said.
Johnson said that the customer service representatives at the Bluefield call center serve customer needs from throughout the United States. Johnson said that DISH doesn’t have any specific plans to host a job fair, but added that staff at the call center can answer any questions prospective employees might have.
Five months ago in late October 2012, DISH announced that it was adding 200 new jobs at its Bluefield call center. Johnson said that the increase of 90 new jobs at the local call center represent, in part, the increase demand for services like Hopper as well as the new “sling technology,” that enables customers to connect their DISH services to their mobile devices.
“Customers are looking to get more services from their mobile devices,” Johnson said. “They are looking to get more from the emerging technologies.” He said that the sling technology enables customers to watch television programming on their mobile devices.
Johnson encouraged interested persons to check out the DISH web site at (www.dish.com/bluefield). “People can also drop by the Bluefield call center to fill out an application. Our team will be there to answer any questions they might have,” Johnson said.
— Contact Bill Archer at firstname.lastname@example.org